Plumbing News Category - Timothy Off Heating, Air Conditioning & Plumbing

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When Should I Replace My Hot Water Heater?

Posted on Dec 6, 2022 in Plumbing News

The one thing that most homeowners say that they can’t live without is hot water. No one wants to get into the shower and find it running cold. So, the question of the day is: when should I replace my …

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Should I Switch to a Tankless Water Heater?

Posted on Jun 13, 2022 in Plumbing News

What to Consider Before You Switch to a Tankless Water Heater Tankless water heaters, also known as on-demand water heaters, have gained much traction in the plumbing world in recent years. With so many people touting their benefits, you may …

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Do You Really Need Water Heater Maintenance?

Posted on Jul 29, 2021 in Home Energy Tips, Plumbing News, Tips for Good Living

Many homeowners don’t realize how much they use their water heater. It is constantly running and pushing hot water through your pipes to control the temperature of the water that travels to your faucets and appliances.

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Professional Plumbing Services in West Chester, PA

Posted on Jul 10, 2020 in About Our Company, Plumbing News

Since we began, our locally owned and operated business has become one of the most trusted names in the area and has been constantly recommended to friends and family. We believe it’s because we have the local expertise that larger companies don’t have and a great staff of fully trained technicians.

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We Offer a Variety of Plumbing Repair Services

Posted on Jun 17, 2020 in Plumbing News

A plumbing problem is more than just an inconvenience – it can be an emergency! Whether you’re dealing with a serious leak, a broken water pipe, inefficient water heater, a clogged toilet, or anything in between, you’ll be happy to know that the expert plumbers at Timothy Off are standing by to help.

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Tim Off Provides Emergency Home & Business Plumbing Repair Services

Posted on Mar 20, 2019 in Plumbing News

Hopefully your plumbing system isn’t something you have to think about often. You use it a lot, undoubtedly. But, for the most part, it should just be ready for you to use and then forgotten about until you’re ready to use it again. That is, until it stops working properly.

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Water Heater Technology for the Future

Posted on Mar 10, 2016 in Plumbing News

At our West Chester plumbing company, we’re always interested to find out what’s new in the world of energy savings – especially if it has to do with plumbing. Recently, we came across an article by Dawn Killough in Green Building Elements that talks about the future of water heaters and energy. We thought we’d share.

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Why Is Zimbabwe Banning Electric Water Heaters?

Posted on Oct 12, 2015 in Plumbing News

When it comes to water heaters, the majority of households have either an electric-powered water heater or a gas-powered water heater. These two types are the most common water heaters. So why, then, did the African country of Zimbabwe recently ban electric water heaters (also called ‘geysers’) from their homes?

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New Water Heater Regulations Are Coming

Posted on Feb 10, 2015 in Plumbing News

If you haven’t heard yet, there are a few changes being made to water heater regulations in the near future. Starting April 16th of 2015, nearly all residential water heaters will require a higher Energy Factor (or EF) rating.

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Our authorized specialists will perform important maintenance services on your equipment twice during the year: once to help prepare for the heating season, and once to help prepare for the cooling season.

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Google Rating

4.8

Based on 264 reviews

Timothy Off Heating, A/C & Plumbing

4.8

John Y.

15:18 22 Nov 22

tldr: flat rate pricing, charged $1200+ for a 2-3 hour gas line replacement. Plumber was quick, knowledge, polite and cleaned up everything.Full:I had a slight gas leak which peco deemed liveable but fixing the issue was a better option. Timothy Off said changing the pipes would be cheaper than fixing the old leaks. They said it would need some special connectors and if they touched the old pipes they would also be liable for any other issues. For these reasons the pipes were removed and changed to a different flexible material. The job was about 2-3 hours and looks like about 30ft of the flexible tube was used. The plumber said each feet of the tube was around $3-5. I was charged a flat rate of $1,274.50. With the numbers given above I would be charged $150 for the tubing and $1124.5 for 2-3 hours time and pipe removal. This is the main reason for 4 stars instead of 5; price.The plumber, Joseph, was professional, helpful, knowledgeable, quick and cleaned up the space well.The main office answered the phone quickly and returned my call by the next day for more information that I wanted. They do not report an itemized list for you as they charge a flat rate. The numbers I have above are not exact nor professionally calculated. I received the tube cost from one of Timothy's plumbers.I'm apprehensive to use Timothy Off next time because of the high cost. The plumbers' professional would be the reason for me to come back.

Caleb M.

01:32 01 Nov 22

After my wife and I moved our baby into a home that was falsely listed as having a working heating system we were scrambling.Timothy Off completed an entire $ 18,000 overhaul of the entire system.Chandler, Brian and Jim were timely, respectful and professional throughout the entire install. Thus far I am very pleased with the service received.

Steve G.

11:49 23 Oct 22

Minor problem with work completed -- they came out promptly the next day and took care of it without any fuss. Will definitely use again.

Matthew R.

14:50 11 Oct 22

Great experience from start to finish with our new Bosch family members! Dan (Project Manager) was great to speak with and provided ample information as well as straight forward answers and most importantly did not make us feel forced or rushed into a decision. I let him know that I was waiting on another quote and he gave me space and provided information which I verified via Google to compare apples to apples for these quotes. He went above and beyond by matching the low end quote from the other company which was great. In turn this made us make the decision for the mid Range unit instead of the low end.The technicians who completed the install were great. They were very respectful of our house and made sure to use tarps and shoe covers during the install. They also left everything clean when they wrapped up. Very knowledgeable and easy to talk with.I was pleasantly surprised by how smooth the whole process was. I would highly recommend Timothy Off and hope you have a great experience as well.

Mary L.

03:39 08 Oct 22

Doug was very friendly and helpful. He fixed my water heater quickly and efficiently.

wojokd

23:22 06 Oct 22

Expert Installation. As someone who has done sales my whole life, my comfort advisor Ken was excellent. He is not just another "sales guy", he is also a NATE certified mechanic who cares about your home as if it was his grandmothers home. Ken did not try to immediately sell me the absolute most expensive system they offer, he looked at my ductwork, windows, attic insulation, and wanted to know how we use our system. After that, we decided on a 16 SEER AC and 96% gas furnace with variable speed. Once we decided on the new system, we set a date for the install. Considering the supply chain issues everyone is having, I was impressed that we got the job scheduled and done within a week. The most impressive part of this entire process is how well trained the install crew is. Chandler and Kelly came to my house at 8am exactly and after the introduction, they had drop cloths laid down from the front door, through my kitchen and down the stairs into the basement. As far as contractors go, they showed more respect for my home than any other company ever!! Near the end of the day, Ken actually sent the Service Manager Tyler over to actually start the equipment and went over everything with my wife and I. What other company would send a mechanic at the end of the day to start up a new system, even still the Service Manager? I look forward to many trouble free years with my new Trane HVAC system. They were not the cheapest quote I received, but they were close enough to where their quality and work ethic was well worth the extra price. If you need anything HVAC related, call Timothy Off HVAC!!!

Sherri R.

23:14 20 Sep 22

Heat pump and boiler installation. Excellent service, excellent price. All technicians were polite, informative and professional. Would highly reccommend!!

Christine D.

21:49 20 Sep 22

I had to have a complete HVAC system replacement. I got proposals from 4 companies and after much research and many inquiries, I chose Timothy Off. The pricing was competitive and provided the best value for my money. I was also impressed with Kenny Denson, my primary contact, who was great to work with. He answered my many questions in a professional and forthright manner, which I really appreciated. The installation team was just as impressive, arriving on time, answering all of my questions and leaving the place spotless afterwards. The entire team was professional, courteous and respectful of my home. I had a really positive experience with Timothy Off from beginning to end. I rarely write a review, but this company deserves 5 stars and my high recommendation!!!

Joanne C.

19:44 19 Sep 22

The technicians and the salesman were professional, knowledgeable and polite. I would definitely recommend Timothy Off to friends and family!

Bart V.

09:43 19 Sep 22

From sales to installation, we are very satisfied with Timothy Off. Their price for installing a new heat pump was competitive, they installed it on schedule and had the system thoroughly checked out after installation. Kenny followed up promptly when we asked them to repair a small hole that was left in our foundation wall from the old A/C unit. Best of all, they did a detailed heating and cooling load analysis to properly size the heat pump when the other firms we contacted would not. Timothy Off will definitely be the first call we make when it comes time to replace our water heater.

Kevin K.

15:59 16 Sep 22

Professional service Excellent value.

marguerite M.

12:51 13 Sep 22

Great company to work with.

PJ C.

13:42 25 Aug 22

Excellent technicians, very pleased with everything. The Colburns

Thomas M.

19:58 09 Aug 22

Timothy Off is a very professional and responsive HVAC contractor in the Chester County, Pa area. They were competitive and well versed in the different types of HVAC systems. They answered my questions and then performed the work flawlesslyI highly recommend them and will definitely use them in the future

Maryann L.

00:39 29 Jul 22

Timothy Off Heating, Air Conditioning, Plumbing has professionally, diligently, expertly serviced all of our HVAC and plumbing needs since we moved in our home 12 years ago. Not only do they respond promptly, they are highly skilled and proficient in each area. In addition to their expertise, they skillfully maintain our systems to ensure that they continue to function effectively and efficiently. Do yourself a huge favor and call Timothy Off for your service needs.

Allen K.

16:09 27 Jul 22

From sales to install Timothy Off was fantastic. The new systems are exactly what we needed and was not oversold. The install was of highest quality and was done on time. I 100% recommend Timothy Off for HVAC and plumbing services.

Michele G

01:50 16 Jul 22

Jim was patient and took his time to troubleshoot our malfunctioning geothermal unit. He explained everything in detail, was exceptionally friendly and knowledgeable. Jim cares about his job and his clients and after meeting him today, we will always call Timothy Off for service.Thank you Jim for saving the day!

Brian W.

00:37 15 Jul 22

Professional business through and through. Very responsive, arrived on time and was very informative. Explained the problems with my AC and offered multiple options. Prices were lower than a competitor's quote. Will use them in the future when needed.

Kevin T.

20:32 08 Jul 22

This is the 2nd time i chose to go with this company and i will continue to do so. I called and they came the very same day, identified the issue, repaired it, and offered me a decent price and cleaned up before he left. Very satisfied with his work and would recommend to a friend

Rick D.

22:40 07 Jul 22

We are very pleased with the entire team. Dan is friendly, honest, and knowledgeable. He never rushed or pressured us. He answered every question we asked. The delivery of products prior to the actual work was delivered on time. Joe and Brian performed the installation with responsibility and professionalism. Jim completed the finishing touches following the installation and took the time to explain everything. Every employee should be commended for their excellence. We chose Timothy Off because of their service and quality employees.

Frank R.

00:15 01 Jul 22

The upstairs level of my house Stopped being cooled and the temperature went to 85°.At 8 o’clock at night I called Timothy Off to report the problem and see if somebody could come out to help me. A technician was sent to see me and got here at about 8:30 o’clock in the evening and when he diagnosed the problem drove to his house to get a replacement part that he needed. He didn’t leave here till after 930 at night and solved my problem. Not only was he helpful but I was only charged a normal daytime right rather than an after hours rate which was a lot more expensive. I can’t commend him highly enough nor his company for helping me out in a verydifficult situation. I highly recommend using them and will continue to use them for any problems I may have With my HVAC systems. A great company with great personnel. I highly recommend them.

Sharon W.

19:18 17 Jun 22

I was very pleased with the installers who installed my AC. They were on time friendly polite and were considerate of home. In addition I had a great experience with Dan the sales representative. He was responsive answered all my questions and was attentive to all my needs. I also appreciated that they sent out Joey who checked to make sure everything worked properly after the install.

John M.

20:54 09 Jun 22

Quick and very professional. They even took care of all the rebate paperwork. So happy with our decision to go with Timothy Off.

Michelle L.

20:27 27 May 22

The team was prompt, respectful, professional and thorough. They answered all our questions and made us feel very comfortable. There was no pressured sale but instead a focus on what we needed - not their payment. I would recommend to all.

Dana H.

01:43 19 May 22

Very friendly and professional service. Flexible with scheduling and reasonable prices.

Al B.

21:53 04 May 22

Just sending a note to acknowledge my exceptionally positive impression of your hvac company based upon the initial visit to my home from your representative Dan Lippin. He was professional, courteous and polite. He was also responsive and took the time to understand the needs related to my current system and what I hope to accomplish by hiring a contractor. If he is any indication of Off as a company, I can only imagine how smooth things will go if I move forward

f h

11:42 20 Apr 22

I'm glad I chose Timothy Off Heating for my new heat pump install. Special shout out to Kenny, Chandler, Kelly, and Brian for a job well done. If you're looking for an HVAC contractor, don't delay, give them a call!

Lynsey S.

19:05 13 Apr 22

Timothy Off did a great job with everything we needed. We did a complete overhaul on our bathroom and laundry room and the technicians were very professional and knowledgeable of everything we needed. They were quick and easy to work with and extremely polite. I would highly recommend them for any of their services provided!

sameer J.

00:26 13 Apr 22

We had a fantastic experience with Tomothy Off... We had the water heater going bad over the weekend. I called on Sunday. The person asked me if it could wait till Monday and I said yes. They called back around 8 on Monday morning and asked for the Brand to be installed. I sent them a picture. Within a couple of hours they gave me a quote, scheduled and by 4:00PM or so everything was working and operational.The Tech. who came was amazing.. He was professional, very clean and mindful of working inside the home... Did an awesome job, answered all questions with patience and was indeed an awesome person... I would call them again in a heartbeat...

Rich A.

22:18 09 Apr 22

Doug W. did a fantastic job diagnosing and fixing the plumbing problem. He was extremely personable and efficient. I would not hesitate to us Timothy Off in the future.

Pamela N.

12:14 08 Apr 22

The sales representative, Dan, gave me a clear overview of the furnace options and pricing and had the installation scheduled within five days.With my new furnace installation, everyone was very nice and did an excellent job of protecting my home and cleaning up afterwards. Timothy off has provided great service for many years

Michael B.

14:57 07 Apr 22

Complete HVAC Replacement. I spoke to some of the other reputable companies in the area as well for this project. In the end, none of them compared when it came to presentation of options. After choosing Tim Off we were so impressed with the professionalism of installation team. From start to finish, Timothy Off is the way to go. Quality products and employees that care about doing a great job for the customer....rare these days! Thank you Tim Off and Dan Lippin for setting the expectation and exceeding them.Mike & Melissa Bradley

Stacy S.

22:21 27 Mar 22

I would not hesitate to recommend Timothy Off!!! From start to finish, everything went just as promised. Bruce, Dan, and the entire installation team were top notch!!! Thank you!!!

Tina P.

16:56 24 Mar 22

We have used Timothy Off for a few years now. Every person sent by the company has been extremely helpful and courteous. We've had maintenance as well as a full furnace/air conditioner installation done. I would highly recommend them!

Alexander N.

01:55 22 Mar 22

Would highly recommend. Excellent, professional, and on time quality service.- The Nelsons

Liz H.

01:03 21 Mar 22

Timothy Off is a great vendor for all your HVAC needs. All the employees we dealt with over the course of our HVAC replacement were really great to work with. I can't say a bad word about the experience from start to finish and Tim gave us a great price and took care of us right away. Thanks to the entire staff, especially Dan.

Megan R.

23:26 02 Mar 22

10/10 would recommend.Friendly, reliable, and affordable. The three most important factors for me.

Joe M.

16:08 22 Feb 22

After several, terrible experiences with three local HVAC contractors, I was convinced that all HVAC outfits were the same. Then one of my neighbors suggested I give Timothy Off a try. I really couldn’t believe the difference. They were: responsive, knowledgeable, professional and courteous. Their advisor came to the house, assessed our requirements, answered all our questions, and promptly gave us a detailed, written, competitive quote for a new HVAC system. The installation crew arrived on time, was respectful of our home, and completed the job seamlessly. They even filed the paperwork for the manufacturers warranty and PECO Energy Star rebates. If you’re looking for a company that does a great job — and allows you to sleep at night — you should give them a try.

Karen G.

15:55 11 Feb 22

I had a great experiene with Timothy Off Heating! They were very responsive and called me right back, came out the next day and fixed the pipe on my heater that anothe company refused to fix! The technician was very nice and professional, he showed me what he was doing, he fixed the pipe and fixed the flexible tubing as well, made sure the pump was working, and made the pipe more accessible for me in the future if the same issue happened again! I requested them to do an inspection of my system, which he did and everything was fine. He recommended something to me as a helpful measure as well, and explained how the contract would work moving forward, etc...he was great and I definitely recommend them!

Hilary G.

02:00 05 Feb 22

Dan is the man. He was very honest, professional, and knowledgeable.

Scott R.

21:37 26 Jan 22

They did a great job. It was messy out and they kept my floors clean as they were going in and out. Their financing option is great if you qualify. Would highly recommend.

Sue O.

18:44 12 Jan 22

My dad converted his boiler from oil to gas. This was a huge project and they did the job professionally and had the means to remove the ancient old system without issue. We highly recommend them.

Nanjan K

01:34 17 Nov 21

Thank you very much for Information.

Farukh N.

21:48 13 Nov 21

I got my oil furnace replaced and so far very happy with is performance.

Katy M.

12:15 09 Nov 21

Timothy Off was amazing to work with! Dan Lippin was on it- there were delays with the equipment coming in due to COVID, but he kept me up to date and always answered my emails promptly. All of the technicians were beyond friendly and they worked efficiently and effectively. I appreciated their willingness to explain things to me without being condescending. I would absolutely recommend them to anyone for their HVAC needs! They replaced my entire system and I couldn’t be happier.

Alyssa R.

21:59 07 Oct 21

If I could give more stars I would. I had a big sewer line issue and after dealing with other companies who would take forever to call me back, or not give a direct answer or estimate (this went on for two months), I was recommended Timothy Off. Thank goodness. They had someone out within 48 hours, deduced the issue and had the job completed within two weeks. Everyone was a pleasure and extremely professional. The customer service was excellent.

George H.

02:23 01 Oct 21

From day one, everyone that my wife and I had interacted with were friendly, professional and truly made us feel like they cared about the situation that we were in. The first person that my wife had interacted with was Tyler, who supplied superior customer service. When I called and spoke to my wife about the visit, she was so happy with the service that she had received but more importantly how nice and professional Tyler was. I then met Dan who had come out to look at the current system we had and to look at the layout of the house to figure out what options we had. From the moment we met Dan, he truly made us feel like he cared and he went above and beyond to set up a time to have a install done as soon as possible. He was kind and caring. That day, we decided to move forward with Timothy Off. The day of the install, we then met Kelly, Chandler and Ryan who were very professional, caring and nice. They did excellent work and provided superior customer service. We are so happy with everything!!

Josh I.

13:18 30 Sep 21

Tim and his team have been the most professional HVAC service provider I have ever dealt this. His service techs are trained, education and courteous at every interaction. If anything negative were to ever happen, I have every confidence that Tim would make it right. I trust his team with all my properties for both service and installation needs.

Sajd K.

13:55 18 Sep 21

Most honest company I have ever dealt with. Was taken advantage of by a big competitor of theirs and glad my friends recommended I switch to you.

Joanna S.

18:50 16 Sep 21

Great company with great service. Would definitely use again!

Josh B.

20:11 15 Sep 21

Needed a new HVAC system (AC and Heating) about a year ago. I had several local vendors come quote us. Timothy Off sent Dan Lippin. From beginning to end, he was professional, knowledgeable, and honest. Other vendors tried to sell me on unnecessary "deals" and "features." Dan broke it down and sold me what I needed.I have now had the system for a year. Service through Timothy Off has been pleasant and reliable. I am 100% satisfied at this time. I highly recommend Timothy Off for your HVAC needs. If you are fortunate enough to have Dan as your Project Manager, you won't be disappointed.

Jared W.

19:25 26 Aug 21

I have nothing but positive things to say about Timothy Off. The cost was more than reasonable and they provided excellent service from beginning to end. They've found a repeat customer in this guy.

Benita N.

16:48 14 Jul 21

Excellent service. We would highly recommend Timothy Off.

Judy R.

22:30 11 Jul 21

Highly recommend Timothy Off Heating/AC! They went above and beyond to accommodate my scheduled vacation by IMMEDIATELY replacing my failing air conditioning unit. Very responsive and incredibly professional!

Ella R.

23:34 29 Jun 21

Very professional, knowledgeable, informative and friendly Team providing 5 star customer service from start to finish with a new HVAC install and so happy and 100 percent satisfied with the entire process. We highly recommend Timothy Off HVAC Company.! Terri Jameson

Robert D

01:00 18 Jun 21

Prompt and professional team, quick to respond and schedule repair and/or installation when your HVAC or water heater fails.

Jason T

21:34 17 Jun 21

Easy sales process, fair pricing, and great customer service all around. The installation team and technician were all professional, courteous, and clean. Highly recommend!

Bonnie K.

18:22 16 Jun 21

I have been using Timothy Off for HVAC services for the last 5 years and they have done an outstanding job. When I moved to West Chester I had a Fugitsu ductless split system installed which was warranted for 1 year. Unfortunately every year for 4 years it would loose its Freon and had to be recharged. The Techs could not find a leak and we kept hoping it would be fine but it was not. This May, Tim agreed to replace the system with a Mitsubishi system……free of charge. It is now working great! Tim is an honorable man who stands behind his work and goes over and above to make his customers happy. His Techs are great too! If you need HVAC work done, I highly recommend Timothy Off Heating and Plumbing Services. Bonnie

Kirste D.

15:34 27 May 21

Timothy Off was amazing. Our air conditioner broke and our old provider said they would send over an estimate. A week later we still hadn't heard so we called Timothy Off. They sent over someone that day, we got an estimate that day and a week later, air conditioner and new heater was installed. Everyone was so nice and thorough. I could not have asked for more. Dan's the man! Use Timothy Off, you won't regret it.

Beth J.

11:58 14 May 21

All of the professionals at Timothy Off did a great job with our install. It was not an easy job but they were courteous, on time, and problem solved to a solution when there was a little issue. The entire time, from proposal to after install, they’ve been great at communicating and keeping us up to date on progress. Couldn’t be more pleased!

Jason L.

17:34 30 Apr 21

We were very pleased at the speed, professionalism, and follow up with our central AC installation. One extra nicety was that, upon realizing that our attic access was going to be too small for the size of the equipment, the company arranged for - and made part of the overall service fee - the services of a contractor to install pull-down steps in a larger access opening. Very easy process all around and the house is very comfortable as the hot weather is just about to start.

Lisa I

22:39 21 Apr 21

Honest and reasonable

Robert N.

14:32 07 Apr 21

Needed a new HVAC system (AC and Furnace). I received 3 estimates and went with Timothy Off.Met with Dan the Project Manager who was awesome to talk with. He answered all of my questions and provided me with more relevant information which helped scope the overall project. Dan was honest and provided a lot of value as I compared the 3 companies/bids. Install was setup for later that week and the Installation Crew (Tim and Nate) arrived on time, were friendly and professional and kept my house very clean. After install, a Technician (another Dan) arrived who tested and fine-tuned the entire system (AC and Heat). He walked my wife and I through the system and how to work the new Thermostat which was very helpful. One other point to note is the Project Manager Dan stopped bye during the installation to check up on how things were progressing and even brought the installation crew Gatorades.I would highly recommend Timothy Off.

Jaime P.

15:36 19 Mar 21

The entire team at Timothy Off made me feel like I was a VIP customer. They were exceedingly patient and explained everything in layman's terms. I got 8 different estimates and Timothy Off provided the best value for the price. They installed a new HVAC system on a very rainy day and had to trudge through a lot of mud in my backyard, but they kept my house clean. I would absolutely recommend Timothy Off and plan to hire again for any of my future needs. I never felt pressured into making a decision and appreciated the team's willingness to work with me/educate me on the entire process.

Katie F.

14:07 16 Mar 21

Timothy Off was great! They came out quickly when I realized my heater was not running right and diagnosed the problem. I had to have an HVAC system replacement. The team that they sent was knowledgeable and answered any questions I had. They did great work and were very neat and clean (they cleaned up so well it looked like they were never there). Dan was great with keeping me updated and keeping in contact to help with any questions I might have - he even stopped by during the install to make sure everything was going well. Thanks Dan and team!

Dennis H.

14:08 05 Mar 21

We just had a 20+ year old HVAC system and water heater replaced by Timothy Off HVAC. The entire experience was great! The initial visit by Dan to discuss our options was amazing. Just an honest evaluation and discussion with no pressure. The installation was scheduled quickly. The crew that did the installation were awesome. They were all very professional and willing to answer any question you might have. When they were finished, the entire are was completely clean.I am very pleased with the work and the staff at Timothy Off HVAC. I would highly recommend them for your HVAC or plumbing needs.

Megan S.

23:33 18 Feb 21

Just had an entire new HVAC system installed in my home. Contacted Timothy Off to schedule an estimate and was told a representative will be out in one hour. Dan Lippin arrived and was completely professional, knowledgeable, and gave us a price we could live with. One day later, an army of technicians arrived to install the new unit and we were backup and running within hours. I highly recommend this company!

Natalie B.

17:27 17 Feb 21

My home was in need of a complete Heat Pump system. I obtained 3 estimates and made a decision to hire Timothy Off - it proved to be a good choice. From start to finish it went ABSOLUTELY smooth!Met w/Dan, the Project Mgr, who answered all my questions, he was kind and knowledgeable. The project moved frwrd to the day of installation: the 2-man crew (Bryan and Nate) were punctual, friendly, knowledgeable and did an excellent job cleaning up upon completion!The installation was finalized within the estimated time frame and was followed-up by Brian who tested and fine-tuned all the aspects of the heating system, he then installed the thermostat and instructed me on how to operate it.Even the Project Mgr, Dan, stopped by that day to make sure everything was going well. Dan went above and beyond by assisting me with some shelving that needed to be re-positioned and rehung.Thank you Timothy Off, job well done by everyone involved!!

Ryan A.

23:45 13 Feb 21

Very professional and prompt service.

Jim I.

23:11 29 Jan 21

Our 25 year old heat pump gave out. The service tech was here within 3 hours. He was professional and knowledgeable.We had to replace our entire system and we are very please with the speedy service and quality installation.Don't wait for your old inefficient system to break. Call Timothy Off.

Andrew C.

17:27 28 Jan 21

I have used these guys for 15 years and would HIGHLY recommend. Ive had them do Plumbing, HVAC (including new system install), emergency work...just about everything they offer and its really always been a pleasure and a good decision for me. Great group of people, always knowledgeable, and always very responsive! Thank you

Jen Sylvester (Jen Sylvester NASM C.

16:02 15 Jan 21

Fantastic customer service and also prompt service. The technicians were informative, friendly , and professional.

Jeanne C.

18:58 08 Jan 21

Salesman Dan Lippin was very knowledgeable and explained all of the available options for a new HVAC/heat pump. The installers were professional and efficient and my installation went perfectly. I highly recommend using Timothy Off.

Melissa T.

15:21 12 Dec 20

The whole experience was very satisfying. The employees that did the work were all professional and courteous. Would use again, highly recommend!

dennis G.

21:13 07 Dec 20

I have used Timothy Off for our maintenance contract for 10 years. Their service has been outstanding over the years with prompt responses when I had an issue.When the time came up for a new HVAC system, Timothy Off came in with attractive pricing but even more importantly, professional installation and knowing their service record in the past, I can rest assured our home is comfortable.

Bruce M.

22:27 04 Dec 20

Installation of new HVAC system was done promptly and professionally. Installers were neat, courteous and conscientious.

Lindsey H.

22:04 04 Dec 20

We just had Timothy Off install a new HVAC system in our home. From the beginning Dan Lippen, our Project Manager, was very responsive. We felt comfortable that he was well educated and experienced. He was not pushy, was very considerate of our time, and honest about his opinions on what would work best for us and our home. That and the fact that his quote beat the competitors made us feel confident in selecting TO as our installer. On the day of install, the team came on time, were friendly and professional. They cleaned up after themselves and did a very nice job on the alterations to our home. The final inspector was incredibly thorough in explaining the new system and the adjustments that had been made. There were also multiple levels of follow up afterwards to ensure we were satisfied. We were very happy with the service and strongly recommend using Timothy Off. Thank you Dan and team!

Samuel M.

14:16 23 Nov 20

Installed a new gas furnace and condenser in my house in November. They were one of the best priced vendors with a high quality product, and they have reputable quality and clean/professional installers. Contact Dan Lippin for a quote!

Amy B.

22:08 22 Nov 20

They are a top rate professional company - it makes you feel good about your investment!

Becky M.

15:30 17 Nov 20

A very professional and knowledgeable rep came out to evaluate our system when our furnace broke. He recommended a new Trane unit to replace our 25-year-old furnace. Scheduling was easy, installation was trouble-free, and installers were courteous and professional. The new thermostat is easy to use and wifi capable. After living with the new system for a few days, we've noticed improved, even heating in our home, especially in far bedrooms where chills were noticeable before. Highly recommend.

charles M.

18:05 16 Nov 20

nov 6 had timothy off put in new furance,ac,hot water heater,guys showed up want right to work taken out old stuff.befor i knew it new was in,they all veery kind and did there job and cleaned up after themselfs,very happy with them.thank you all

Helen K.

18:45 11 Nov 20

Joe, Bryan and Brian were extremely helpful, answered all my questions and provided me with additional information about my heat pump. They were courteous and respectful of my home. The installation took place just as it was described in an efficient manner. Good communication and follow up from Dan.

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