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Google Rating

4.8

Based on 206 reviews

Timothy Off Heating, A/C & Plumbing

4.8

Benita N.

16:48 14 Jul 21

Excellent service. We would highly recommend Timothy Off.

Judy R.

22:30 11 Jul 21

Highly recommend Timothy Off Heating/AC! They went above and beyond to accommodate my scheduled vacation by IMMEDIATELY replacing my failing air conditioning unit. Very responsive and incredibly professional!

Ella R.

23:34 29 Jun 21

Very professional, knowledgeable, informative and friendly Team providing 5 star customer service from start to finish with a new HVAC install and so happy and 100 percent satisfied with the entire process. We highly recommend Timothy Off HVAC Company.! Terri Jameson

Robert D

01:00 18 Jun 21

Prompt and professional team, quick to respond and schedule repair and/or installation when your HVAC or water heater fails.

Jason T.

21:34 17 Jun 21

Easy sales process, fair pricing, and great customer service all around. The installation team and technician were all professional, courteous, and clean. Highly recommend!

Bonnie K.

18:22 16 Jun 21

I have been using Timothy Off for HVAC services for the last 5 years and they have done an outstanding job. When I moved to West Chester I had a Fugitsu ductless split system installed which was warranted for 1 year. Unfortunately every year for 4 years it would loose its Freon and had to be recharged. The Techs could not find a leak and we kept hoping it would be fine but it was not. This May, Tim agreed to replace the system with a Mitsubishi system……free of charge. It is now working great! Tim is an honorable man who stands behind his work and goes over and above to make his customers happy. His Techs are great too! If you need HVAC work done, I highly recommend Timothy Off Heating and Plumbing Services. Bonnie

Kirste D.

15:34 27 May 21

Timothy Off was amazing. Our air conditioner broke and our old provider said they would send over an estimate. A week later we still hadn't heard so we called Timothy Off. They sent over someone that day, we got an estimate that day and a week later, air conditioner and new heater was installed. Everyone was so nice and thorough. I could not have asked for more. Dan's the man! Use Timothy Off, you won't regret it.

Beth J.

11:58 14 May 21

All of the professionals at Timothy Off did a great job with our install. It was not an easy job but they were courteous, on time, and problem solved to a solution when there was a little issue. The entire time, from proposal to after install, they’ve been great at communicating and keeping us up to date on progress. Couldn’t be more pleased!

Jason L.

17:34 30 Apr 21

We were very pleased at the speed, professionalism, and follow up with our central AC installation. One extra nicety was that, upon realizing that our attic access was going to be too small for the size of the equipment, the company arranged for - and made part of the overall service fee - the services of a contractor to install pull-down steps in a larger access opening. Very easy process all around and the house is very comfortable as the hot weather is just about to start.

Lisa I

22:39 21 Apr 21

Honest and reasonable

Robert N.

14:32 07 Apr 21

Needed a new HVAC system (AC and Furnace). I received 3 estimates and went with Timothy Off.Met with Dan the Project Manager who was awesome to talk with. He answered all of my questions and provided me with more relevant information which helped scope the overall project. Dan was honest and provided a lot of value as I compared the 3 companies/bids. Install was setup for later that week and the Installation Crew (Tim and Nate) arrived on time, were friendly and professional and kept my house very clean. After install, a Technician (another Dan) arrived who tested and fine-tuned the entire system (AC and Heat). He walked my wife and I through the system and how to work the new Thermostat which was very helpful. One other point to note is the Project Manager Dan stopped bye during the installation to check up on how things were progressing and even brought the installation crew Gatorades.I would highly recommend Timothy Off.

Jaime P.

15:36 19 Mar 21

The entire team at Timothy Off made me feel like I was a VIP customer. They were exceedingly patient and explained everything in layman's terms. I got 8 different estimates and Timothy Off provided the best value for the price. They installed a new HVAC system on a very rainy day and had to trudge through a lot of mud in my backyard, but they kept my house clean. I would absolutely recommend Timothy Off and plan to hire again for any of my future needs. I never felt pressured into making a decision and appreciated the team's willingness to work with me/educate me on the entire process.

Katie F.

14:07 16 Mar 21

Timothy Off was great! They came out quickly when I realized my heater was not running right and diagnosed the problem. I had to have an HVAC system replacement. The team that they sent was knowledgeable and answered any questions I had. They did great work and were very neat and clean (they cleaned up so well it looked like they were never there). Dan was great with keeping me updated and keeping in contact to help with any questions I might have - he even stopped by during the install to make sure everything was going well. Thanks Dan and team!

Dennis H.

14:08 05 Mar 21

We just had a 20+ year old HVAC system and water heater replaced by Timothy Off HVAC. The entire experience was great! The initial visit by Dan to discuss our options was amazing. Just an honest evaluation and discussion with no pressure. The installation was scheduled quickly. The crew that did the installation were awesome. They were all very professional and willing to answer any question you might have. When they were finished, the entire are was completely clean.I am very pleased with the work and the staff at Timothy Off HVAC. I would highly recommend them for your HVAC or plumbing needs.

Megan S.

23:33 18 Feb 21

Just had an entire new HVAC system installed in my home. Contacted Timothy Off to schedule an estimate and was told a representative will be out in one hour. Dan Lippin arrived and was completely professional, knowledgeable, and gave us a price we could live with. One day later, an army of technicians arrived to install the new unit and we were backup and running within hours. I highly recommend this company!

Natalie B.

17:27 17 Feb 21

My home was in need of a complete Heat Pump system. I obtained 3 estimates and made a decision to hire Timothy Off - it proved to be a good choice. From start to finish it went ABSOLUTELY smooth!Met w/Dan, the Project Mgr, who answered all my questions, he was kind and knowledgeable. The project moved frwrd to the day of installation: the 2-man crew (Bryan and Nate) were punctual, friendly, knowledgeable and did an excellent job cleaning up upon completion!The installation was finalized within the estimated time frame and was followed-up by Brian who tested and fine-tuned all the aspects of the heating system, he then installed the thermostat and instructed me on how to operate it.Even the Project Mgr, Dan, stopped by that day to make sure everything was going well. Dan went above and beyond by assisting me with some shelving that needed to be re-positioned and rehung.Thank you Timothy Off, job well done by everyone involved!!

Ryan A.

23:45 13 Feb 21

Very professional and prompt service.

Jim I.

23:11 29 Jan 21

Our 25 year old heat pump gave out. The service tech was here within 3 hours. He was professional and knowledgeable.We had to replace our entire system and we are very please with the speedy service and quality installation.Don't wait for your old inefficient system to break. Call Timothy Off.

Andrew C.

17:27 28 Jan 21

I have used these guys for 15 years and would HIGHLY recommend. Ive had them do Plumbing, HVAC (including new system install), emergency work...just about everything they offer and its really always been a pleasure and a good decision for me. Great group of people, always knowledgeable, and always very responsive! Thank you

Jen Sylvester (Jen Sylvester NASM C.

16:02 15 Jan 21

Fantastic customer service and also prompt service. The technicians were informative, friendly , and professional.

Jeanne C.

18:58 08 Jan 21

Salesman Dan Lippin was very knowledgeable and explained all of the available options for a new HVAC/heat pump. The installers were professional and efficient and my installation went perfectly. I highly recommend using Timothy Off.

Melissa T.

15:21 12 Dec 20

The whole experience was very satisfying. The employees that did the work were all professional and courteous. Would use again, highly recommend!

dennis G.

21:13 07 Dec 20

I have used Timothy Off for our maintenance contract for 10 years. Their service has been outstanding over the years with prompt responses when I had an issue.When the time came up for a new HVAC system, Timothy Off came in with attractive pricing but even more importantly, professional installation and knowing their service record in the past, I can rest assured our home is comfortable.

Bruce M.

22:27 04 Dec 20

Installation of new HVAC system was done promptly and professionally. Installers were neat, courteous and conscientious.

Lindsey H.

22:04 04 Dec 20

We just had Timothy Off install a new HVAC system in our home. From the beginning Dan Lippen, our Project Manager, was very responsive. We felt comfortable that he was well educated and experienced. He was not pushy, was very considerate of our time, and honest about his opinions on what would work best for us and our home. That and the fact that his quote beat the competitors made us feel confident in selecting TO as our installer. On the day of install, the team came on time, were friendly and professional. They cleaned up after themselves and did a very nice job on the alterations to our home. The final inspector was incredibly thorough in explaining the new system and the adjustments that had been made. There were also multiple levels of follow up afterwards to ensure we were satisfied. We were very happy with the service and strongly recommend using Timothy Off. Thank you Dan and team!

Samuel M.

14:16 23 Nov 20

Installed a new gas furnace and condenser in my house in November. They were one of the best priced vendors with a high quality product, and they have reputable quality and clean/professional installers. Contact Dan Lippin for a quote!

Amy B.

22:08 22 Nov 20

They are a top rate professional company - it makes you feel good about your investment!

Becky M.

15:30 17 Nov 20

A very professional and knowledgeable rep came out to evaluate our system when our furnace broke. He recommended a new Trane unit to replace our 25-year-old furnace. Scheduling was easy, installation was trouble-free, and installers were courteous and professional. The new thermostat is easy to use and wifi capable. After living with the new system for a few days, we've noticed improved, even heating in our home, especially in far bedrooms where chills were noticeable before. Highly recommend.

charles M.

18:05 16 Nov 20

nov 6 had timothy off put in new furance,ac,hot water heater,guys showed up want right to work taken out old stuff.befor i knew it new was in,they all veery kind and did there job and cleaned up after themselfs,very happy with them.thank you all

Helen K.

18:45 11 Nov 20

Joe, Bryan and Brian were extremely helpful, answered all my questions and provided me with additional information about my heat pump. They were courteous and respectful of my home. The installation took place just as it was described in an efficient manner. Good communication and follow up from Dan.

Preet S.

15:09 03 Nov 20

We recently used Timothy Off to replace our heating and air conditioning system and have been very please with the entire process. Everything from the initial meeting to the first startup went smoothly. The project manager was available to us to answer any questions we had through the entire process. The entire team was very professional and they left the areas very clean. Drop cloths were laid down from the front door to the basement and every person that entered the house immediately donned shoe coverings. I highly recommend Timothy Off and would use them again.

Lorri S.

00:21 29 Oct 20

The process was efficient and the project manager Dan Lippin was very friendly, knowledgeable and easy to work with from start to finish. His installation team and technician were friendly, professional and respectful. Would highly recommend Timothy Off for your HVAC needs.

Gail R.

19:25 03 Oct 20

I can't say enough about the fast, efficient service Timothy Off consistently provides. My HVAC system is under a maintenance program and always pleased with their thorough inspections and service. Several times recently I had plumbing issues and they were quick to respond. Frank came out on a Saturday shortly after my call- was professional, solved the problem, and a pleasure to work with. They are great!

Toni W.

17:25 03 Oct 20

Replacing a heating and AC system is a big ticket item and therefore I believed it was important to get several estimates.A number of companies made presentations that made them sound like used car salesmen. They offered deals with a catch that if you didn’t agree to purchase that day, the discounts would be gone.It was refreshing dealing with Dan as he clearly explained the equipment options. There was no pressure to make an immediate decision. When I decided to go with Timothy Off, Dan worked with me to schedule installation at my convenience, not theirs.The installation was incredibly smooth. The professionalism was superior. The job site was left spotless. If you are in need of any plumbing work, I would highly recommend talking to Dan at Timothy Off plumbing for hassle free reliable service.Toni West

Pat & Linda D.

19:32 02 Oct 20

Timothy Off replaced our 2 furnace/AC systems in September. From the sales call thru installation and follow up they were great. A fair price and professional conduct and service, we could not be happier.

Jim H.

13:29 30 Sep 20

They were wonderful, was able to schedule the work within a few days. Doug showed up on time, did great work. I will use them again in the future.

Robert N.

11:48 29 Sep 20

We just had all three of our mechanical systems (Heater, HVAC and water heater) replaced by Timothy Off. We couldn't be happier! From start to finish, great job. The installers were terrific, friendly and knowledgeable. They were respectful of my property and cleaned up so that you never knew any work had been done. They took the time to give me easy to understand answers to my questions. I'm very happy with the equipment selected by Timothy Off to meet my needs now and for many years to come. Great job- I highly recommend them. Dan Lippen, Project Manager, was also easy to work with and followed up with me in a timely manner on all scheduling and financing options. Looking forward to enjoying my new systems.

Tom W.

01:14 29 Sep 20

The first time we used Timothy Off was for a big plumbing job we hadn't planned on when we first moved in, but they responded quickly and had rerouted our sewage drain to the street in a matter of a couple days. They had to work inside the basement, connect old cast iron to new PVC pipes, and also trench through our front and side yards about 75 feet. They actually did this job the week before Christmas and had it 100% cleaned up and seeded before our family visited for the holidays. Over the following months, they checked in on us and added more topsoil as it settled and reseeded the lawn so it looked as good as new by the next season.When we decided to have central heating and air installed in our house 2 years later, we called them back up, and we are extremely happy with the work they did! Dan was the project manager and worked with Bruce to order the exact materials we needed, with 2 thorough house visits/ walkthroughs before installation. Nate and Tim worked their butts off all day every day for the 5 days they were here. They always conferred with us to make sure we were on the same page as far as vent placement and running ducting through closet spaces. They are all very personable and were happy to answer any questions we had before, during, and after the process. Dan stopped by the project 3-4 times to ensure things were running smoothly, and made sure we understood how to set up the financing option. We would recommend Timothy Off to anyone for any plumbing or HVAC job!

Eric M.

14:29 28 Sep 20

Kenny Denson was great and easy to work with. We had a new system installed and running within 2 days.

Barbara C.

13:17 28 Sep 20

Very pleased with the work of Timothy Off HVAC. Very professional from beginning to end. Highly recommend. Prices, I thought, were also competitive.

Charlie P.

20:57 17 Sep 20

Timothy Off was prompt, clean, and finished the job on time. The service techs were professional and polite. The communication through the process of having the new central air installed was great! I even bought a yearly service contract for my heat and a/c. I am happy! I just felt bad for the guys working in the attic when it was so hot!

Keri M.

13:46 11 Sep 20

We set up a maintenance contract with Timothy Off to look after our two HVAC systems. We knew one of our systems wasn't working quite how it should and during the first maintenance visit, the technician confirmed that it had died! Dan came out the next day and gave us all of the options for replacement. We chose to also replace replace the furnace at the same time as the AC to save money and hassle in the future. The installers were punctual, professional, clean, friendly and clear when explaining things to us. The installation was carried out during a tropical storm and we lost power before the installation was finished so they couldn't complete the installation. We called as soon as the power was back and they returned and finished the job in the same professional way. Thank you for getting us back to normal, we can now sleep soundly in our cool bedrooms!

Jennifer M

22:28 03 Sep 20

Timothy Off replaced our HVAC system right around Memorial Day. The whole process of working with them, from getting an estimate through getting the rebate PECO was offering was outstanding. Every person I dealt with was professional, personable, and went out of their way to make my experience pleasant. They provided different price options with a recommendation on the lowest one based on our needs. No haggling and no hard sell, we got the best price available right away. The installation team was polite, considerate, and left the heater area cleaner than when they found it! Two months in and with the summer having been so hot, we are delighted with our new system as well as our electric bill. Highly recommend these guys!

Leo D.

14:54 01 Sep 20

I recently had my HVAC replaced by Timothy Off. From the initial contact by Kenny to the completion of the work, it was top notch. All aspects of working with Timothy Off was very professional and high quality. I am very satisfied and highly recommend their services.

Jeff B.

00:29 01 Sep 20

Great service and experience. Consult and project management were exceptional and that continued through installation and follow up. Highly recommend.

Doug E.

18:23 23 Aug 20

After our A/C unit died this summer, Dan measured our inside system and described how it would be a tight fit to put a new condenser unit on our inside system but that he felt confident that it could be done. He also noted that, given the age of our system (27+ years), we would save labor costs replacing the furnace at the same time instead of doing it in separate jobs, and also eliminate any complications with fit. Of course, I knew that our furnace was going to need replacing before too long, but I was so fixated on getting the A/C fixed, replacing the furnace wasn't really on my mind, so I was glad that he brought this up. I appreciated that Dan did not hard-sell replacing both units in the least, but just presented it as an option, which made a tremendous amount of sense given the age (and increasing lack of reliability) of our furnace.Dan gave us an initial installation date, which he thankfully was able to move up given that we had no A/C during the hottest part of the summer. His crew was there first thing in the morning and got everything done in one day. The new system runs great and is much more effective at cooling the upstairs of the house overnight than our old system was. And I’m delighted not to have to wonder anymore if the furnace is going to go on when it gets cold. We contacted Timothy Off in the first place because our usual service people could not provide an A/C system, and chose them because they are local but seemed big enough to be a well-run outfit that met our needs. That absolutely proved to be the case, and we're glad to have begun an ongoing relationship with them.

Mark R.

02:20 20 Aug 20

From start to finish we were extremely happy with the purchase and installation of our new HVAC unit by Timothy Off Heating and Air Conditioning. Our salesman Dan was thorough in explaining the process and followed up with us prior to and after the install. The technicians were professional and courteous and did a great job. We feel that we got great value for the money spent.

Pete C.

12:42 12 Aug 20

Had my HVAC system replaced by Timothy Off and I can not say enough good things about this group. Starts with the the front office staff who are amazing and will make your day just by talking to them, then comes Dan from sales, who is knowledgeable, honest, and a great person to work with, the install crew showed up ON TIME and they did a fantastic job, they are, professional and cared about their work, and it shows in the final product. would highly recommend giving Timothy Off a call if you are in need.

Jim C.

19:16 31 Jul 20

Very professional team, worked very clean and neat. Face coverings, shoe coverings and tarps. Replaced furnace and AC all in one day. 365 day guarantee can’t be beat with these guys, true professionals!

N.M. Gray (.

20:09 21 Jul 20

Great company. Very satisfied. Highly recommended.

Kevin M.

23:40 19 Jul 20

What a Great experience we had with Timothy off. Starting with a very responsive detailed and professional competitive quote from Dan. He was very knowledgable and friendly. The installation of our new Trane hvac system by Joe and Brian could not have went better. They arrived on time were freindly and did a very professional and quality installation. Dan the salesperson even stopped out mid day to insure all was going well. Later they send a third tech (sorry cannot remember his name but was also very friendly and detailed) to do a system check and go over the system with us. We are so impressed with Timothy off and all of their staff that we met I would highly recommend them for any hvac needs you may have. Great company to work with. Thank you Dan, Joe and Brian!

Frank S.

01:03 16 Jul 20

The two HVAC servicemen were professional, installing a complete heating/AC unit. They replaced the complete system and left the basement room spotless.

Mark W.

15:29 15 Jul 20

We had our Air conditioning system replaced . The service and work was very proffesional and on point . I had entertained numerous quotes from other companys , But in the end I chose Timothy off for the following reasons. . The price was competitve for the product offered and i found their service Team to be very knowlegable and straight forward. From the initial contact with customer service thru the install they did a wonderful job. Dan our sales guy followed up with a smile on the progress until the install was complete, Also i like the fact that they are local and can service the unit for years to come . Thanks again the Walkers .

Kent S.

11:35 11 Jul 20

I had a new HVAC system installed by Timothy Off. They gave me a fair price on a good system that really upgraded the cooling power for my house. Throughout the process, I was treated well. The guys were professional and clean and friendly. Would definitely go with them again for other jobs.

Debrah M.

00:02 07 Jul 20

Timothy Off HVAC has maintained my heat pump for years and when the 17 year old unit was ready to be replaced Timothy Off HVAC was my only choice. Great service great job great people. Happy customer...

Siddhartha B.

13:42 03 Jul 20

Dan and team did a great job from start to finish. Would highly recommend.

Ross F

12:55 03 Jul 20

Great experience working with Timothy Off HVAC services. Our AC kicked it after 25 years and went with Timothy Off to replace the entire HVAC system. Worked with Dan on the quoting and different options and he was very responsive throughout and great to work with. On the install date Joe and Brian showed up and were very personable and provided a lot of insight on the equipment and process and they finished in about 7 hours. Did not even know they were in the house. Very clean and the quality was excellent. A third person showed up (another Brian) and does almost a quality check with a different set of eyes and had everything tested and up and running. Also great to work with. From start to finish we had no issues with Timothy Off. Wish we had this experience with other contractors we have used.

Dave M.

01:07 29 Jun 20

From salesman to installers and technician, we had nothing but a positive experience after our a.c. broke and needed to be replaced. They helped us find exactly what we wanted at an affordable price and it was installed in less than a week with precision craftsmanship. Everyone was unbelievably helpful, courteous, and very professional. We highly recommend them to anyone in need of HVAC or plumbing.

Derek D.

16:18 22 Jun 20

I've used these guys for a few services in my new home. Always knowledgeable, courtesy, and priced competitively. And if there is a mistake made (we're all human) they take care of it right away. Overall, a great company to deal with for plumbing and HVAC.

M R

13:15 06 Jun 20

Great customer service and very kind

spw1406

00:14 05 Jun 20

Provided clear expectations on what installation entailed. Technicians were friendly and neat. Also, well run organization as there was collaboration amongst all of their team members which made the installation process seamless. Overall highly recommend Timothy Off for installation of any A/C or heating needs!

Kevin T.

21:32 29 May 20

Was referred to Timothy Off by a family member and they did not disappoint. We had other quotes for much higher. Dan and his team removed our old hvac system and installed the new one with all new duct work in just over 4 days. I have already recommended them and have spoken with them about our hot water heater. Very fair price and great work with no pushy sales tactics either!!!

Tim B.

14:24 20 May 20

Have used this company twice for new HVAC systems (for different houses). Both experiences were great! Fast installations and great products.

Giovanni C.

13:35 15 May 20

We recently had Timothy Off install a new water heater and complete HVAC system. The crew showed up on time and the installation went without incident. The team were professional and courtesy AND careful due to the Coronovirus pandemic. Dan Lippin turned up the day of installation to make certain all was good and we were happy and followed up 2 days later. There are some minor adjustments that need doing but his team were right on it. We went with them because out of the 3 companies that quoted the job they were the only ones not to drive up the price only to bring it down again. They offered an estimate first time that was fair and reasonable without telling us how great they were if we signed on the dotted line immediately. Besides they are a local company and keeping the money in the community was important to us.Give them a call you won't go wrong.

Ashley M.

22:13 14 May 20

From our inquiry for an estimate, to the financing options, to the installation and the follow-up, the crew with Timothy Off Heating and Plumbing, was phenomenal! Dan, the service manager, was quick to answer emails/calls and was more than willing to explain the HVAC lingo if we didn’t quite understand. The crew that completed our installation was timely, professional and also answered any questions we had about our new system! If you’re looking for a HVAC company, we recommend Timothy Off, they won’t disappoint!-Ashley M.

Mike C.

16:47 07 May 20

We first used TImothy Off a few years ago when our heat pump system went bad. They were extremely professional and friendly. They sold us a reasonably priced new system and the final product looked like art work compared to our old system. Tim told us the new system would save us money on our monthly bill and it still is. Couldn’t be happier with them.We had a small hiccup with the system and Timothy Off came right out and straightened everything out. Better yet, it was all covered under the warranty. Timothy Off continues to impress and will always be our choice for HVAC.

Jake R.

13:34 13 Apr 20

Great company! They're doing everything right in these strange times, and I can't recommend them enough.

R L.

13:37 24 Mar 20

From the moment I called to set up an appointment for a quote on replacing A/C & Furnace to the techs coming to install, it was a pleasant surprise to find a company that listens to the customer! This Company does it right. The techs were courteous/on-time and very professional in going about the task at hand. I would highly recommend Timothy Off Heating & A/C.

Lauren S.

17:02 07 Mar 20

We have used Timothy Off heating and air over the last 15+ years. We just had an install on a new heat/air unit to replace a 12 year old builder grade unit which died on us. Dan in sales was extremely knowledgeable and friendly. He took the time to understand our families usage and to explain the options available to us so we could get the best match for our needs. The install/service team are always friendly, courteous and clean and go out of their way to make our home look better than it did before they came in. Thanks to Dan, Tyler, Kelly and Bryan for an awesome job. We couldn’t be happier with the experience.

Nathan B.

01:46 06 Mar 20

The installation of our central air conditioning system was the most pleasant experience we ever had with any type of home renovation/ construction. From moment one Dan and his team where the utmost professionals. They did what they said they would, when they said they would. My home was always clean, and the project was exactly on schedule. The guys even walked our dog multiple times each day they where there! Very glad we chose Timothy Off for this project.

Richard D.

22:45 02 Mar 20

I had my Heater and Ac that was 12 years old on its last leg, starting to nickel and dime me. So I called around got a bunch of different quotes and by far Timothy Off blew the Competition out of the water! I had the pleasure of speaking and working with Dan Lippin as the project manager. Everyone from the phone calls to Dan and the office to speaking with the service techs everyone was extremely knowledgeable and very polite! Thank you Timothy Off for exceptional service!!

Justin C.

03:13 21 Feb 20

These guys are great. Did a great job with a new boiler install and accomplished what other contractors said could not be done.Also took great care of us when our CO alarm went off and fire trucks should up in middle of the night. Really take an interest in their customers and will use them over and over.

anna-maria C.

15:42 10 Feb 20

When I was shopping around for a new heating/ cooling system last fall, I ended up choosing local company Timothy Off and have had no regrets. They worked skillfully and efficiently to install the new units in a timely manner and were flexible about working with my schedule. A special shout out to their rep Dan Lippin who was a pleasure to work with- answered my questions in a timely and knowledgable manner and made the experience a painless one. I highly recommend their services.

Bill B.

19:31 04 Feb 20

I am writing - with pleasure - to express my absolute satisfaction with Timothy Off and his team. Note that I have no affiliation with them, other than that of a loyal customer. I do not generally write Google reviews but felt the need to do so after my experience.To set the stage, our house is over 250 years old and runs on a water-fed radiator and baseboard heating system. Timothy Off had been servicing our Weil-McLain high-efficiency unit for two years, but we had little history with it before purchasing the home in 2017. On the Wednesday before Thanksgiving, the boiler failed. Timothy's techs rushed right out and discovered that the heat exchanger had cracked and expertly explained how this was a common failing of earlier models of this boiler. Knowing that it would take a bit to get a new boiler, the team sprung into action with a detailed quote outlining all of their activities. They offered space heaters to keep our family comfortable, and gave us a priority time slot to get the heat fixed. That's when the cavalry arrived...Over the course of two days, Timothy Off personally came out and led his team of skilled technicians in a methodical, professional manner to install the new boiler and reconfigure the wonky copper piping that was previously there, improving the efficiency of the system overall. When a new part failed, they came immediately to rectify it, with Timothy himself coming out again to replace it while his holiday party was about to start at the office. Ever since, we have had no trouble with our heat and our old house is a toasty and comfortable as it has ever been.Timothy, his sales staff, office staff, and technicians were professional, attentive, and caring. The repair was not inexpensive, but I actually felt good about making the payment after the care they took to ensure my family's comfort. We will be using Timothy Off for all of our plumbing/HVAC needs in the future and I recommend them without reservation.

William B.

01:49 01 Feb 20

Dan and the crew at Timothy Off did a great job replacing our Trane furnace. They were very honest and performed top quality work. We have recommend them to friends and will continue to use them in the future.The Barons

Kristine S.

02:06 22 Jan 20

We have been using Timothy Off for several years now! Each time their scheduling is always done with our convenience in mind, the technicians are always on time, even call to confirm before arriving, and are very conscious of keeping our home clean while coming in and out also. they are always very thorough in their explanation, even for those of us who need things described in layman‘s terms. Customer service and quality of workmanship is top notch!! Thank you for always being the best at what you do!!

Michael D.

21:23 20 Jan 20

We were definitely pleased with the salesman Dan and the service we received. Our AC crapped out in September and Timothy Off had it replaced in a couple days. Quick, good price and great service.Will use them and recommend them to friends and family.

Shannon H.

17:52 17 Jan 20

So no one wants to have to replace their ancient HVAC system, especially not in a short period of time. But everyone at Timothy Off made the process as painless as possible. Our heater died at the beginning of the week and snow was expected to start falling in six days! I made a call to Timothy Off on Monday morning and by Monday afternoon they had a great tech out to check out what was going on. We learned there was a possible fix but it couldn't be guaranteed on our HVAC system that was old and had already given us trouble. So within two hours, a sales representative, Dan, took some measurements and did some quick calculations and was able to provide us with a thorough rundown of all of our options. It hurts less to part with money when you know exactly where it's going and everyone is pretty understanding that this is not the ideal situation. By Thursday morning, we had a team out installing our new system. The installers, Chandler and Kelly, were courteous and friendly and they got right to work. Once the work was done I went down to the area to check out my new furnace and I was pleased to find the area even cleaner than I had left it! Timothy Off definitely has a very happy customer!

david M.

02:31 10 Jan 20

Called and within an hour a trained qualified tech showed up. Analyzed what was wrong and completed the job. Great company to work with. We have 2 houses and they work for us at both. Referred them to others that are also happy with their excellent service and sales.

Joseph S.

23:09 03 Jan 20

I had a new Goodman top end heat pump system installed recently. GSZC16 outside unit with AVPTC variable speed air handler and Honeywell T10 thermostat with remote sensor and Aprilaire 1210 air cleaner. Everything went great from initial consultation by Dan to the installation by the professional 2 man team to the final system check by Dan the technician. My objectives for the type of system I wanted were listened to and achieved to my immense satisfaction. I would not hesitate to recommend Timothy Off if you're looking for a new heat pump system.

Mark B.

19:40 03 Jan 20

We have used Timothy Off Heating and Air for over 15 years. Tim and his team have have replaced 2 HVAC units in our home which were previously installed by another company. His techs are always clean, extremely professional and always take the time to explain exactly what the issues maybe.

Brendan M.

14:14 30 Dec 19

I would like to thank Timothy Off for providing excellent service for my family and I. We recently contracted Timothy Off to replace our boiler and central air conditioning unit. The technicians, Tim, Nate, and Tyler were professional, courteous, and made sure the work area was clean at the completion of the job. Timothy Off went over and above the job expectations as they rerouted one of our air conditioning ducts at no additional cost to the project.Thank you to Dan Lippin, our sales rep, and project manager. Dan made sure the project was completed in a timely and professional manner. Dan engaged the proper Timothy Off personnel to assist with the design and installation, as this particular installation presented some highly technical redesign opportunities.I highly recommend Timothy Off for all of your heating, air conditioning, and plumbing needs. I know I will never have to search for a provider for these services again, I will only need to make one call, and that is to ……… TIMOTHY OFF.

Darren S.

18:49 29 Dec 19

I have been using Timothy Off HVAC and plumbing for the last nine years. I have used them for annual service, repairs and upgrades to my systems at three different homes. I have also used them at my rental properties. Once their technicians got the systems and plumbing "squared" away, it was "smooth sailing" with regular maintenance. If you have rentals, you know how stressful emergency calls can be to the landlord. The staff at Timothy Off answers on the first call and help is on the way. Stress gone.

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